ZamZam Bank S.C is the inaugural institution authorized to function as a comprehensive Interest Free Bank in the nation, bearing a significant responsibility for promoting financial inclusion in Ethiopia.
Zamzam Bank is diligently striving towards its goal of emerging as the foremost shari’ah compliant and fully inclusive bank in Africa by the year 2030. In pursuit of this objective, the Bank seeks to hire qualified candidates for the available positions and invites interested individuals who meet the specified qualifications and work experience requirements for the job openings.
Position 1: Banking Business Officer I
Minimum qualification and work experience: B.A Degree in Economics, Management, Accounting or other Business related fields with 2 years of Branch banking experience of which 1 year as junior officer.
Required competencies
- Sales and Marketing
- Customer Experience
- IFB product Knowledge
- Problem Identification and solution
Knowledge of IFB is advantageous
Language: Knowledge of local language is advantageous
Place of work: Sankura, Mizan Aman, Yeri
Position 2: Senior Banking Business Officer
Minimum qualification and work experience: BA Degree in Economics, Management, Accounting or other business-related fields with 3 years of banking operation experience respectively of which 2 years as branch banking Officer.
Required competencies
- Branch operations
- Sales and Marketing
- Customer Experience
- IFB product Knowledge
- Problem Identification and solution.
Language: Knowledge of local language is advantageous
Knowledge of IFB is advantageous
Place of work: Sankura
Position 3: Branch Manager
Minimum qualification and work experience: BA Degree in Economics, Management, Accounting or other business-related fields with 5 years of banking operation experience of which 2 years as senior officer/customer service manager or equivalent role in branch banking area.
Knowledge of IFB is advantageous
Language: Knowledge of local language is advantageous
Place of work: Sankura
Position 4: Manager, Customer Experience & Compliance Management
Minimum qualification and work experience:-
- Master’s/Bachelor degree in Economics, Business administration, Management, Marketing, Banking and finance, Project management, IS and computer science or related fields. Knowledge in IFB, AI and more than one local language is an added advantage
- 5/7 years of experience respectively of which 2 years as Senior Officer/Principal Officer/Team Leader in CRM, Quality assurance Customer experience, Product development, Customer Compliant Management or related positions preferably in IFB.
Place of work: Head Office > https://rb.gy/3rtgvg
Deadline: May 22, 2026
How to Apply:
Interested applicants who meet the above requirements can submit their application letter, updated CV and credentials in PDF format by clearly stating the position that you are applying for through the application link: https://rb.gy/3rtgvg within 07 days from the date of announcement.
NB: Incomplete documents are not acceptable.
Only shortlisted applicants will be communicated.