Safaricom Ethiopia is seeking a qualified individual who fulfills the criteria outlined below.
Safaricom Ethiopia is a subsidiary of an international consortium that includes Vodafone Group, Safaricom PLC, Vodacom Group, Sumitomo Corporation – one of the largest global trading and business investment firms, and British International Investment (BII) – the UK’s development finance institution and impact investor.
Position 1: Architect – Fintech Solutions
Must have technical / professional qualifications:Â
- Working knowledge of all technical domains in telecoms including VAS, Charging, CRM and Digital Financial Services
- Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organizational experience.
DesiredÂ
Certification in Solution Architecture and Certificate in Cloud expertise will be an added advantage
Place of Work: Addis Ababa, Ethiopia
Position 2: Software Engineer- Fintech operations
Must have technical / professional qualifications:Â
- Extensive knowledge of networking and system administration (Unix/Linux)
- Software development skills in Java, python, Angular JS etc
- Knowledge in ITIL Service Operations processes and Agile methodology. Certification in Scrum fundamentals is an added advantage.
- Proficient in database management skills
DesiredÂ
- Certification in cloud technologies like AWS & GCP
- Certification in cloud native technologies such as Kubernetes
Place of Work: Addis Ababa, Ethiopia
Position 3: Software Engineer – Fintech Digital Channels
Must have technical / professional qualifications:Â
- Strong experience in Kotlin, and JavaScript with frameworks like Flutter.
- Develop and maintain Android applications using Kotlin and/or Java, Flutter is a plus,
- Work with MVVM/MVP architecture and Jetpack components.
- Experience with Jetpack Compose, LiveData, ViewModel, Navigation and Room Database.
- Familiarity with Firebase (Auth, Firestore, Analytics, Crashlytics, etc.).
- Experience working with APIs, Retrofit, and JSON parsing
- Exposure to Kotlin Multiplatform (KMM)
- Familiarity with dependency injection tools (e.g., Hilt, Dagger)
- Working knowledge of unit testing frameworks (JUnit)
- Understanding of web security principles (OAuth, JWT, encryption).
- Knowledge of Google Play Console, app submission, and release process.
- Prepare apps for the App Store submission process, including provisioning profiles and certificates.
- Monitor and resolve app crashes, performance issues, and user feedback.
- Optimize app performance and ensure smooth user experience.
- Strong problem-solving and debugging skills.
- Experience working with RESTful APIs, GraphQL, and microservices architecture.
- Experience in cloud computing (AWS, Azure, or GCP) and DevOps tools.
- Strong knowledge of Git, Docker, Kubernetes, and CI/CD pipelines.
Place of Work: Addis Ababa, Ethiopia
Position 4: Software Engineer – Fintech Integration
Must have technical / professional qualifications:Â
- Bachelor’s degree in computer science or equivalent
-  At least 1 years’ experience in coding in a non-university setting.
- Â Experience in Java, spring boot, spring, spring MVC, JEE, MAVEN, spring cloud. Should be conversant in Java. Other programming languages such as C#, Golang will be an added advantage.
- Proven experience with integration technologies such as APIs, web services, and message queues.
- Strong understanding of microservice architecture – Ability to design, develop and implement scalable, elastic microservice based platforms. This will include when and where to use a particular architecture and pattern.
- Working knowledge of relational databases (e.g., MySQL, Oracle, PostgreSQL..).
-  Experience in analytical and problem-solving skills, developing solutions using agile, DevOps, testing and CI/CD automation tools such as Jenkins, JMeter, Git, Stash, SonarQube, GitOps etc will be an added advantage.
-  Build microservices leveraging on cloud Services, Serverless architecture, designing and implementing with full stack solutions leveraging Node or Spring stack.
- Be able to build cloud native and cloud ready solutions using java.
- Strong understanding of Docker-based containers, Kubernetes, or other container schedulers.
-  Understanding of both soap and rest apis and development on swagger UI
-  Strong understanding of cloud technologies – AWS, Azure, GCP
-  Experience with automated testing tools – SonarQube, JUnit
Place of Work: Addis Ababa, Ethiopia
Position 5: Chief Customer Operations Officer (Chief COPs)
Must have technical / professional qualifications:Â
- Bachelor’s degree in business, Business Management engineering, technology, customer experience or a related discipline; a relevant postgraduate qualification is preferred.
- Minimum of 12 years’ progressive experience in customer operations, service delivery or a related field, including at least five years in a senior leadership role with substantial scale and complexity
- Demonstrated leadership across multiple customer operations domains such as contact centers, retail service, digital care, back office, mobile financial services or enterprise service management.
- Proven experience leading large-scale transformation across people, process, technology, automation and outsourced partner ecosystems.
- Strong understanding of telecommunications and mobile financial services; exposure to enterprise customer operations, regulated environments and consumer-protection requirements is highly desirable.
- Track record of managing sizeable operating budgets, commercial contracts, vendors, workforce capacity and service-performance commitments.
- Strong command of customer operations platforms and practices, including CRM, omnichannel service, workforce management, quality assurance, knowledge management, analytics and automation.
- Executive-level communication, stakeholder influence, judgement and decision-making capability, with demonstrated success leading high-performing and diverse teams.
Place of Work: Addis Ababa, Ethiopia
Position 6: Corporate Account Manager – Direct Sales
Qualifications
- A Bachelor’s degree
- At least 3 years exposure in Service and/or Customer management for major corporate clients, commercially savvy with a detailed understanding of the technologies the company is selling and issues that typically arise
- Industry certifications would be an added advantage (ITIL Foundation, MCP/MCSE, CCNA etc.)
- Understanding of English and local language both written and spoken.
- Literacy in basic computer applications such as MS word, excel, outlook, etc.
- Ability to cope with pressure from customers while delivering quality service.
- Ability to accurately perform cash transactions.
- Knowledge of Telecommunication products and services.
- Good listening and critical problem-solving skills.
Place of Work: Addis Ababa, Ethiopia
Position 7: Developer – Oracle Cloud ERP (Enterprise Resource Planning) – HCM
Must have technical / professional qualifications:Â
- Bachelor’s degree in computer science, Information Technology, Software Engineering, Human Resources Information Systems or a related field.
- Minimum 7 years of progressive experience in enterprise applications or HCM technology, including at least 4 years of hands-on Oracle Fusion HCM Cloud delivery, integration or senior application ownership.
- Oracle Fusion Cloud HCM certification in one or more relevant modules.
- Oracle Integration Cloud or equivalent integration/API certification.
- Strong practical knowledge of Oracle Fusion HCM architecture and relevant modules, including Core HR and working knowledge of Talent, Payroll, Benefits and Workforce Management.
- Advanced experience with Oracle Integration Cloud, REST/SOAP APIs, HCM Extracts, HDL/HSDL, BI Publisher, OTBI, Fast Formula, SQL and PL/SQL.
- Experience with role-based security, data roles, segregation of duties, audit controls and secure integration design.
- Experience with data migration, environment management, quarterly update testing, release management, incident/problem management and production support.
- Working knowledge of Agile delivery, DevOps, source control, automated testing, IT service management and enterprise architecture governance.
- Excellent written and verbal communication, technical documentation, facilitation, negotiation and stakeholder-management skills.
Place of Work: Addis Ababa, Ethiopia
Position 8, Program Manager: Network Deployment
Must have technical / professional qualifications:Â
- Bachelor’s Degree: In Electrical Engineering, Telecommunications or related fields.
- Project/Program management 7+ years’ experience
- PMP certification or similar is a Plus
- Experience in telecom rollout or related Technology infrastructure projects, Telecom network & Power Solutions
- In-depth understanding of telecom power & network components
- Knowledge of power & TI connection procedures, permits, and integration with telecom infrastructure.
- Familiarity with electrical safety codes for telecom site deployments.
- Proficiency in Excel, Power BI, or similar tools for reporting, data visualization, and performance analysis.
- Strong leadership skills to manage cross-functional teams, including engineers, vendors, and contractors.
- Proficiency in Excel, Power BI, or similar tools for reporting, data visualization, and performance analysis.
- Strong leadership skills to manage cross-functional teams, including engineers, vendors, and contractors.
Place of Work: Addis Ababa, Ethiopia
How To Apply:
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume.Â
The closing date for receiving applications is 08/25/2026
