Kebronhill Microfinance Institution S.C. (KHMFI) is at the forefront of providing accessible financial services, combining vision with action.
Licensed by the National Bank of Ethiopia (MFI/071/2024) in accordance with Proclamation No. 626/2009, we advocate for community development by integrating profitability with social responsibility.
Dedicated to maintaining regulatory compliance, we invite Ethiopians, foreign nationals of Ethiopian descent, and organizations to participate in our mission. With an emphasis on innovation and inclusivity, KHMFI sets the standard for microfinance excellence, empowering individuals towards a more promising future. Join us in our transformative vision and contribute to creating a better tomorrow.
Position: IT Support Officer
Qualifications, Experience and Skills
- MSc/BSc Degree in Information Technology, Computer Science, Computer Engineering, or a related field
- 4–6 years of relevant IT support experience in a Microfinance Institution, Bank, or other financial institution
- Strong hardware and software troubleshooting skills
- Good knowledge of Windows OS, MS Office, and email systems
- Basic understanding of networking (LAN/WAN, Wi-Fi, VPN)
- Experience supporting financial or core banking applications is an advantage
- Knowledge of IT helpdesk/ticketing systems and incident resolution
- Understanding of user access control and basic information security practices
- Ability to install, configure, and maintain end-user devices
- Good communication, problem-solving, and customer service skills
- High integrity with attention to data confidentiality
Terms of Employment: Permanent
Salary: As per the Institution salary scale
Closing Date: February 24, 2026
How To Apply
Qualified candidates should submit their CV, cover letter, credentials and three professional references to: HR@kebronmfi.com