New Leaf Medical
New Leaf Medical Complex (NLMC) is an expanding, multidisciplinary healthcare facility that is transforming the standard of care in Ethiopia.
Founded on principles of innovation, clinical excellence, and compassion, NLMC combines cutting-edge medical technology with a team of highly skilled professionals to provide world-class, patient-focused services.
Since its inception in 2021 as a specialized fertility center, NLMC has swiftly progressed into a comprehensive medical complex by 2026, offering integrated, all-encompassing healthcare solutions in a single location.
Position 1: Receptionist
Qualifications
- Bachelor’s Degree in Management, Business Administration, Marketing, Health Administration, Hotel Management, or a related field.
Experience
- Minimum 2–4 years of experience as a Reception Officer, Front Desk Officer, Customer Service Officer, or similar position in a hospital, medical center, hotel, airline, or other premium customer service environment.
- Experience using Hospital Information Systems (HIS), Electronic Medical Records (EMR), or appointment management systems is highly desirable.
- Previous experience in a healthcare setting is preferred.
Number of people required: 10
Position 2: Hostess / Customer Service
Qualifications
- BA in Hotel Management, Marketing, Management, or a related social science field
Experience
- Minimum 2-3 years of front-line guest service experience in a five-star hotel, airline, or other premium hospitality environment
- Demonstrated experience in formal, courteous guest reception and communication at a luxury service standard
Competencies
- Exceptional interpersonal and verbal communication skills
- Warm, compassionate, and patient-centered demeanor
- Sharp judgment and composure under pressure
- Strong sense of hospitality etiquette and service excellence
- Cultural sensitivity, discretion, and confidentiality
- Fluency in English; additional languages an advantage
- Team collaboration and cross-departmental coordination
Number of people required: 5
Location: Lebu Musica Sefer, Addis Ababa, Ethiopia
Deadline: September 1, 2026
How To Apply
Applicants are required to clearly state the position title they are applying for in the subject line of the email or on the application document.
Submission Address
By Email:-Â hr@newleaffertility.org
In Person
New Leaf Medical Complex PLC (NLMC)
Lebu, In front of Tomoca Coffee
Addis Ababa, Ethiopia
Additional Information
- Salary:Â As per company scale (negotiable based on qualifications and experience)
- Employment Type:Â Full-Time
- Only shortlisted applicants will be contacted.
