The Great Abyssinia Group (also known as Great Abyssinia PLC) is a major fast-moving consumer goods (FMCG) enterprise in Ethiopia, headquartered in Addis Ababa. It operates four primary business divisions: Abyssinia Coffee, Abyssinia Tea, Abyssinia Springs (bottled water), and Techno Printers
Position 1:Junior Customer Service & Compliance Officer
Top Roles and Responsibilities
- Customer Service and Relationship Management
- Customer Transaction and Contract Administration
- Compliance and Legal Coordination
- Customer Complaint and Dispute Management
- Customer Records and Documentation Management
- Interdepartmental Coordination
- Reporting and Administrative Support
- Continuous Improvement
- Performs other related duties as directed.
Qualifications and Experience Required
Educational Qualification
- Bachelor’s Degree in Law.
- Training in customer service, contract administration, compliance, or dispute resolution is an added advantage.
Experience
- Fresh Graduate to 2 years of relevant work experience.
- Internship or work experience in real estate, customer service, legal practice, contract administration, compliance, or related fields is an added advantage.
Critical Criteria / Skills to be Successful in this Role
- Good understanding of contract law and legal documentation.
- Basic knowledge of regulatory compliance and legal procedures.
- Strong customer service orientation and interpersonal skills.
- High level of integrity, professionalism, accountability, and customer focus.
Position 2: Procurement Officer
Top Roles and Responsibilities
- Procurement Request Coordination
- Procurement Process Follow-Up
- Procurement Operations Support
- Supplier Coordination and Relationship Management
Educational Qualification
- Bachelor’s Degree in Procurement & Supply Management, Purchasing & Supplies Management, Logistics & Supply Chain Management, Business Administration, Management, Economics, Accounting, or other related fields.
- Professional procurement certification is an added advantage.
Experience
- Minimum 3–5 years of relevant experience in procurement, purchasing, supply chain, or contract administration.
- Experience in a corporate office, manufacturing, construction, trading, or group company environment is highly preferred.
- Experience in procurement coordination and procurement reporting is an added advantage.
Position 3: General Manager – Yekatit Paper Converting PLC
Educational Qualification
- Bachelor’s or Master’s Degree in Business Administration (MBA), Management, Operations Management, Industrial Management, Manufacturing Management, Mechanical Engineering, Industrial Engineering, Printing Technology, Packaging Engineering, or other related fields.
- A Master’s Degree (MBA or equivalent) is highly preferred.
Experience
- Minimum 13 years of progressively responsible experience in the manufacturing sector.
- At least 7 years in senior leadership positions such as General Manager, Deputy General Manager, Operations Director, Plant Director, Factory Manager, or equivalent executive role.
- Proven experience in managing end-to-end manufacturing operations with full P&L responsibility.
- Experience in paper converting, printing, packaging, or related manufacturing industries is highly preferred.
- Demonstrated success in leading business transformation, operational turnaround, productivity improvement, cost optimization, organizational restructuring, and performance improvement initiatives.
Critical Criteria / Skills to be Successful in this Role
- Strong executive leadership and strategic management capability.
- Deep understanding of manufacturing operations, production management, and business administration.
- Strong financial management, budgeting, and commercial acumen.
- Excellent knowledge of manufacturing systems, production planning, maintenance management, and operational excellence methodologies.
- Strong sales, marketing, and customer relationship management capability.
- Outstanding negotiation, communication, and stakeholder management skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proven ability to lead organizational transformation and manage change effectively.
- Place of Work: Addis Ababa
Deadline : July 16th, 2026How To Apply
We invite qualified and motivated candidates to apply for our open positions at Great Abyssinia Group. Interested applicants are requested to submit their Application Letter and CV as a single PDF document to corporate-hr@greatabyssinia.com. Please clearly indicate the position you are applying for in the subject line of your email.
We sincerely appreciate your interest in joining Great Abyssinia Group. Due to the high volume of applications received, only shortlisted candidates will be contacted for the next stage of the recruitment process.
Thank you for considering a career with Great Abyssinia Group. We look forward to reviewing your application.