FDRE MESOB Service Job
FDRE MESOB Service is seeking qualified candidates for the following job position.
FDRE MESOB Service (Modern Ethiopian Service for Organized Benefits) is a federal government initiative established to provide citizens with a one-stop digital and physical service center where multiple government services can be accessed in a single location. The goal is to make public services faster, more transparent, and more convenient by integrating services from various government institutions under one platform.
Position: Customer Service Officer (CSO)
Qualification: Relevant experience in customer service roles.
Required Skills:
- Strong written and verbal communication skills.
- Excellent problem-solving abilities and attention to detail.
- Commitment to delivering high-quality customer service.
- Knowledge of American Sign Language (ASL) is an advantage.
Job Responsibilities:
- Respond to customer inquiries professionally and promptly.
- Resolve customer complaints and address concerns efficiently.
- Process customer service requests accurately.
- Collect customer feedback to improve service delivery.
- Build and maintain positive customer relationships.
Location: Mesob Imperial
Employment Type: Contractual (1 year)
Additional Information: Individuals with disabilities, including Deaf or hard-of-hearing candidates, are encouraged to apply.
Location: Addis Ababa, Ethiopia
▪️Application Deadline: October 23, 2026.
How to Apply
Interested applicants can contact FDRE MESOB Service through:
Join us in transforming public service delivery through innovation and excellence.
Thank you for your interest in joining FDRE MESOB Service.
Join FDRE MESOB Service and become part of a team dedicated to delivering quality customer support and communication services across Ethiopia.
