Ethiopian Tourist Trading vacancy

The Ethiopian Tourist Trading Enterprise (ETTE), established in 1964, is a government-owned enterprise dedicated to promoting Ethiopia’s rich cultural heritage and supporting the nation’s tourism sector. With over six decades of experience, ETTE operates a network of duty-free and duty-paid retail outlets, offering a diverse range of products including handicrafts, souvenirs, electronics, and luxury goods. The enterprise also engages in the production of traditional Ethiopian art and crafts, aiming to showcase the country’s unique cultural identity to both domestic and international customers. Through its commitment to quality service and cultural promotion, ETTE plays a significant role in enhancing Ethiopia’s image and contributing to its economic development.

 

Position: Sales Officer

Role Overview:  

Position Summary: The Sales Officer provides excellent customer service in duty-free outlets, ensuring smooth sales transactions and promoting ETTE’s products to international travelers.

Key Impact: Key Performance Indicators (KPIs)

• Daily and monthly sales per staff member
• Accuracy of sales transactions
• Customer service feedback ratings

What You’ll Do

Key Responsibilities:

Task Breakdown: 

• Greet customers and provide assistance with product selection.
• Promote featured and campaign products to increase sales.
• Ensure shelves and displays are fully stocked and organized according to visual guidelines.
• Accurately process sales transactions on POS systems.
• Monitor stock levels on the floor and request replenishment when needed.
• Provide cultural storytelling or product background to enhance customer experience.
• Assist in daily stock counts and reporting any discrepancies. 8. Follow duty-free eligibility rules and age verification procedures.
• Maintain store cleanliness and presentation standards.
• Handle customer complaints or refer them to senior staff when necessary.

What We’re Looking For

Experience:

Years of Experience: 0 Years

Skills:

Technical Skills:

• POS operation
• Duty Free experience

Soft Skills:

• Customer service orientation and friendliness
• Ability to work under pressure during peak hours

Language Proficiency:

• French or Arabic language speaker in addition to English language.
• If she/he is speaker of French and Arabic language, it is an advantage

Knowledge:

Basic selling and product knowledge

Education & Certifications

Educational Requirements: Diploma in Sales, Marketing or related field

Additional Information

• Salary: We offer a competitive salary Based on Company Scale
• Contract Type: This is a permanent position.
• Diversity and Inclusion: Females applicants are appreciated
• Hiring Needs: We are currently hiring TEN professional to join our team.

Application Deadline: October 26, 2026

Application Instructions

How to Apply: Any applicant can send their Credential documents and CV as pdf by email or in person to our office.

In-Person Application Location: at 22 at the back side of Axum Hotel in front of FikireKonspagna

Application Email: aemirot@ette.com.et

Date of Registration: until SEVEN consecutive DAYS since this announcement is visible to public.

Contact Us

For inquiries regarding this position, please contact:

Phone Number: 0911137667