Elegance General Trading PLC is pleased to extend an invitation to qualified and capable candidates to apply for the following job openings.
Elegance General Trading PLC, which is also associated with ELEGAS Ethiopia Trading PLC, is an Ethiopian enterprise engaged in various sectors. It serves as a significant partner for Yango Ethiopia (ride-hailing, providing customer support and operations), specializes in the export of premium Ethiopian coffee (Elegance Coffee), and offers services in event planning, wedding décor, and imported event furniture. The company emphasizes quality, sustainability, and the introduction of global products to Ethiopia, functioning as a comprehensive trading entity with specialized brands.
Position: Call Center Agent
Qualifications & Requirements:
- Minimum Diploma and above in any field of study.
- Strong communication skills in Amharic and English (both are required).
- Computer skill and knowledge
- Ability to handle customer inquiries and resolve issues effectively
- Team player with a positive attitude and willingness to learn.
Requirement Skill
- Adaptability
- Effective communication and sociability
- Problem solving
Key Responsibility’s
- Answer incoming calls and assist drivers and riders with inquiries.
- Provide clear and accurate information about services.
- Handle complaints professionally and escalate when needed.
- Maintain records of calls and follow company procedures.
- Support daily operations of the ride service.
Employment Type: Day and Night time shift
Number of people needed: 20
Location: Addis Ababa
Deadline: March 13, 2026
How To Apply
Send your educational certificate’s and phone number via Telegram.
Telegram username: https://t.me/YangoEIE